GSO ISO/IEC 20000-6:2021

Gulf Standard   Current Edition
· Approved on 01 July 2021 ·

Information technology — Service management — Part 6: Requirements for bodies providing audit and certification of service management systems

Information Sector
Other services
Product and company certification. Conformity assessment
Including laboratory accreditation and audit programmes and auditing
Information technology (IT) in general
Including general aspects of IT equipment

GSO ISO/IEC 20000-6:2021 Files

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GSO ISO/IEC 20000-6:2021 Scope

ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‑1. It does not change the requirements specified in ISO/IEC 20000‑1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.

A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‑1.

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