ISO 21800:2025
International Standard
Current Edition
·
Approved on
12 December 2025
Guidance for organizations to increase consumer understanding of online terms and conditions
ISO 21800:2025 Files
English
11 Pages
Current Edition
OMR
32.09
ISO 21800:2025 Scope
This document gives guidance to organizations on creating clear, accessible, fair and easy-to-understand online terms and conditions (T&Cs).
This document is applicable to drafting business-to-consumer online T&Cs, including websites facilitating consumer-to-consumer sales, such as online auction sites. It does not apply to consumer-to-consumer and business-to-business online T&Cs.
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