ISO/TS 19384:2026
International Standard
Current Edition
·
Approved on
04 February 2026
Service excellence — Guidance for the application of digital approaches to achieve service excellence
ISO/TS 19384:2026 Files
English
25 Pages
Current Edition
OMR
66.6
ISO/TS 19384:2026 Scope
This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
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