ISO/TR 32123:2024
International Standard
Current Edition
·
Approved on
13 December 2024
Transaction assurance in E-commerce — After-sales services
ISO/TR 32123:2024 Files
English
17 Pages
Current Edition
47.45 OMR
ISO/TR 32123:2024 Scope
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
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