ISO 24512:2024

International Standard   Current Edition
· Approved on 23 February 2024 ·

Activities relating to drinking water and wastewater services — Guidelines for the management of drinking water utilities and for the assessment of drinking water services

External water conveyance systems
Including buried and above ground installations
Services for consumers
Including hotels, restaurants, washing, cleaning, removals, funerals, real estate, vehicle repair and servicing, furniture removals, services for elderly, sheltered housing services for elderly, sheltered housing, etc.

ISO 24512:2024 Files

null Pages
Current Edition

ISO 24512:2024 Scope

This document provides guidelines for the management of drinking water utilities and the assessment of drinking water services.

This document is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model.

This document addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities).

The following are within the scope of this document:

     the definition of a language common to different stakeholders;

     the definition of the components of drinking water supply systems;

     guidelines for the management of drinking water utilities;

     guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services.

The following are outside the scope of this document:

     target values and thresholds for proposed objectives, service assessments criteria and related performance indicators;

     matters relating to the design and construction of drinking water systems;

     matters relating to the management structure of drinking water utilities;

     matters relating to the regulation of drinking water services, including management and operational activities;

     matters relating to regulating the content of contracts or subcontracts;

     installations between point of delivery and point of use.

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