ISO 22483:2020
International Standard
Current Edition
·
Approved on
14 April 2020
Tourism and related services — Hotels — Service requirements
ISO 22483:2020 Files
English
29 Pages
Current Edition
75.8 OMR
ISO 22483:2020 Scope
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
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