ISO 22483:2020

International Standard   Current Edition · Approved on 14 April 2020

Tourism and related services — Hotels — Service requirements

ISO 22483:2020 Files

English 29 Pages
Current Edition
71.88 OMR

ISO 22483:2020 Scope

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

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