ISO 22483:2020

International Standard   Current Edition
· Approved on 14 April 2020 ·

Tourism and related services — Hotels — Service requirements

Leisure and tourism in general
Including outdoor events management, tourist information offices, tourism services, hotels, etc.
Services for consumers
Including hotels, restaurants, washing, cleaning, removals, funerals, real estate, vehicle repair and servicing, furniture removals, services for elderly, sheltered housing services for elderly, sheltered housing, etc.

ISO 22483:2020 Files

English 29 Pages
Current Edition
68.93 OMR

ISO 22483:2020 Scope

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

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