ISO 21620:2021

International Standard   Current Edition
· Approved on 30 November 2021 ·

Tourism and related services — Heritage hotels — Equipment and service requirements

Leisure and tourism in general
Including outdoor events management, tourist information offices, tourism services, hotels, etc.
Services for consumers
Including hotels, restaurants, washing, cleaning, removals, funerals, real estate, vehicle repair and servicing, furniture removals, services for elderly, sheltered housing services for elderly, sheltered housing, etc.

ISO 21620:2021 Files

null Pages
Current Edition

ISO 21620:2021 Scope

This document establishes the requirements and recommendations related to the equipment and services applicable to heritage hotels in order to provide quality services in a traditional style.

This document emphasizes the harmonization of the equipment, furniture and service provision style with the historical period to which the heritage hotel belongs. It does not deal with the equipment or services of other types of hotels.

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