OS GSO ISO/IEC TS 20000-5:2025

ISO/IEC TS 20000-5:2022

Omani Standard Current Edition · Approved on 22 April 2025

Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1

OS GSO ISO/IEC TS 20000-5:2025 Files

No files for this standard are available in the store currently.

Obtaining this standard through the store is currently unavailable. You can acquire it directly from its source.

Continue Shopping

OS GSO ISO/IEC TS 20000-5:2025 Scope

This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.

The intended users of this document are:

a) organizations that require support on how to implement an SMS;

b) consultants and advisors who support an organization during SMS implementation.

This document can be used together with the other parts of ISO/IEC 20000 series.

Best Sellers From Information Sector

OS GSO ISO/TR 18492:2017

ISO/TR 18492:2005

Omani Standard

Long-term preservation of electronic document-based information

Quick View

More Details

GSO ISO/TR 18492:2017

ISO/TR 18492:2005

Gulf Standard

Long-term preservation of electronic document-based information

Quick View

More Details

GSO ISO/TS 23635:2024

ISO/TS 23635:2022

Gulf Standard

Blockchain and distributed ledger technologies — Guidelines for governance

Quick View

More Details

GSO ISO/IEC 15773:2013

ISO/IEC 15773:1998

Gulf Standard

Information technology -- Telecommunications and information exchange between systems -- Broadband Private Integrated Services Network -- Inter-exchange signalling protocol -- Transit counter additional network feature