ISO/IEC TS 20000-5:2022
International Standard
Current Edition
·
Approved on
14 January 2022
Information technology — Service management — Part 5: Implementation guidance for ISO/IEC 20000-1
ISO/IEC TS 20000-5:2022 Files
English
33 Pages
Current Edition
64.87 OMR
ISO/IEC TS 20000-5:2022 Scope
This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS.
The intended users of this document are:
a) organizations that require support on how to implement an SMS;
b) consultants and advisors who support an organization during SMS implementation.
This document can be used together with the other parts of ISO/IEC 20000 series.
Best Sellers
GSO 150-2:2013
Gulf Standard
Expiration dates for food products - Part 2 :
Voluntary expiration dates
OS GSO 150-2:2013
GSO 150-2:2013
Omani Standard
Expiration dates for food products - Part 2 :
Voluntary expiration dates
OS GSO 2055-1:2015
GSO 2055-1:2015
Omani Standard
HALAL FOOD - Part 1 : General Requirements
GSO 2055-1:2015
Gulf Technical Regulation
HALAL FOOD - Part 1 : General Requirements
Recently Published
ISO 7944:2024
International Standard
Optics and photonics — Reference wavelengths
ISO 21498-2:2024
International Standard
Electrically propelled road vehicles — Electrical specifications and tests for voltage class B systems and components — Part 2: Electrical tests for components
ISO 23551-1:2024
International Standard
Safety and control devices for gas burners and gas-burning appliances — Particular requirements — Part 1: Automatic and semi-automatic shut-off valves
ISO 13695:2024
International Standard
Optics and photonics — Lasers and laser-related equipment — Test methods for the spectral characteristics of lasers